The essential factor for success
Terry Thompson, Surrey, BC, CYBF Mentor, email@example.com
Pick up any book or article about corporate culture and you will read about a number of factors that impact culture. However, what the authors often don’t emphasize enough, and the single most critical factor that will render all others useless unless it is successfully attended to first, is related to the abilities and commitment of the CEO.
The CEO must be committed to:
It is that simple. Unless the CEO lives, eats and breathes these three functions and sets an example as to how every manager/supervisor should behave with respect to them, any other initiative designed to improve corporate culture (e.g. compensation, coaching, training, etc.) will be seriously compromised. These are, by far, the three most important responsibilities of a CEO with respect to culture. These responsibilities should be the first thing that a CEO thinks about when he/she wakes up in the morning and where CEOs should continually improve their own abilities and those of managers.
These were precisely the areas that I focused on almost entirely for the first two years of my quest to improve our company’s corporate culture. The work took that long because:
For those of you with a young company, you will not face as daunting a challenge if you start now. To make one thing clear – there are other areas that should be addressed (which I will describe in future articles) but I did not spend much time on those during the first two years. I knew that first, I had to achieve significant progress in the priority areas and be confident that our management team had thoroughly ingrained this way of being into their day-to-day activities.
The next articles will provide more descriptions and instructions related to each of the three priority areas and the one absolute truth that a CEO must acknowledge in order to succeed in building great culture.
If you have any questions or feedback regarding the content of this article please email me (Terry Thompson) at firstname.lastname@example.org.