Rose-Marie Almond, Cobourg, Ontario, CYBF Young Entrepreneur & Mentor
When most people think of implementing change, they think of big new scary systems with complex manuals eight inches thick – and naturally that’s very daunting! Luckily, few changes need to be that big. Usually, it’s the small things that make all the difference.
An example of this is Jayne, an independent cell phone shop owner located on a busy high street, who was failing to break even each month. By implementing simple changes to her business, like keeping everything tidy, dusting the shelves, rearranging the store to be more customer-friendly and keeping better day-to-day financial records, Jayne was able to turn her business around increasing her net profit margin by 70% in just four months! An outstanding result considering the minimal effort required.
These simple, common sense, changes are often overlooked due to complacency. Taking a step back, or using a fresh pair of eyes, to find the things we’re missing can improve business efficiency dramatically, without adding huge costs.
Never forget the little things, because the little things make the big things happen.